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How do the best salespeople become trusted advisors to top executives? How do they prepare the right message and get in front of the right influencers and decision-makers? How do they close major sales and establish loyalty for the long-term? The authors of this groundbreaking book took a novel approach to answer these questions by asking more than 500 senior decision-makers what they look for when salespeople call. What these top executives reveal will change the way you sell.

As a top-level sport psychologist and performance consultant, Dr. Stan Beeham knows what it takes to succeed - on the playing field, in the board room, and in all aspects of life. This award-winning book takes you inside the minds of major-league athletes, Olympic medal winners, and world-class business leaders to reveal the key motivators and mental processes that drive people to victory.

Today's customers have more buying options than ever before. They don't care if it's direct or indirect. They don't mind if it's not your preferred sales model. And they don't like it when you try to tell them how to buy from you. If you want your customers to keep buying - and your company to keep growing - you need to rethink and retool the way you're selling. You need to go "hybrid". The Hybrid Sales Channel shows you how to integrate, invigorate, and maximize the direct and indirect sales channels you already have.

Dream, Believe, Dare, Do. Though four simple words, this carefully crafted credo lies at the heart of Walt Disney's enviable empire and has led The Walt Disney Company to prosperity for decades. As foremost experts on Disney, authors Bill Capodagli and Lynn Jackson return with an updated and expanded third edition of The Disney Way to show how organizations can incorporate this four-pillared credo to support any business, drive any team, and guide any leader to create immeasurable success.

In this insightful book, former director of the World Business Forum Eduardo Braun introduces a new vision of leadership: the new CEO - someone who puts people, cultures, and emotions first. Through thousands of hours of conversations with world-class leaders, Braun has identified five key roles leaders can use to inspire people to strive for greater success, and in turn change the world for good.

The leader's guide to building a service powerhouse using the approach that made Mayo Clinic the number one health-care system in America.

A friend's recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, Vine, Instagram, and beyond, that recommendation can travel farther and faster than ever before. Packed with brand-new case studies from today's emerging social sites, this updated edition of Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business. Listen to your customers and prospects. Deliver value, excitement, and surprise. And most important, learn how to truly engage your customers and help them spread the word.

Innovation means putting ideas to work. It is a discipline that can be learned, practiced, and leveraged to propel meaningful transformation and sustainable success, and it is proving to be the margin of difference in the largest concentrated sector of our economy: health care. This is where the stakes may be highest because the transcendent ideas that come from the patient bedside or laboratory bench don't just translate to a bottom line, they improve and extend human life.

Sam is hot under the collar, and it has nothing to do with the summer swelter! The frail woman waltzed into his office on a steamy Saturday in July, wanting Sam to exonerate her husband of the charge of murder. But the murders occurred over 19 years ago and the man in question was killed in prison some months back. But that wasn't the worst of it! It just so happens that her husband was Carlo "the Confessor" Andolucci, the once-notorious Purple Gang member.

River Prescott has everything she's ever wanted - except perhaps a man. The unconventional ranch owning artist is very certain she doesn't want a husband. But sometimes she can't help wishing for a lover; especially after her new neighbor trespasses and she gets a full frontal view of his assets.

In the spring of 1972, North Vietnam invaded South Vietnam in what became known as the Easter Offensive. Almost all of the American forces had already withdrawn from Vietnam except for a small group of American advisers to the South Vietnamese armed forces. The 23rd ARVN Infantry Division and its American advisers were sent to defend the provincial capital of Kontum in the Central Highlands.

A storm explodes on German streets in November, 1938 - The Night of Broken Glass. The Holocaust has begun - and the world has changed forever. The little girls Rabbi Shalev calls his "Three Angels" flee their burning orphanage in terror, fearing for their lives. Hunted by an obsessed Gestapo captain, the best friends are torn apart and cast in the violent maelstrom of occupied Europe. No government can help them. No army will come to their rescue. Corruption and greed stalk them at every turn

A mysterious stone of black obsidian holds a magical grip over a rural French clan ripped apart by an ancient curse. The Nazis covet the relic as a weapon of immense power that will lead their armies to victory in the West. The Allies fear rumors of the stone mask a deadly weapon that threatens the invasion of Fortress Europe. The resistance risks annihilation to recover it. The French police and the Gestapo will destroy all in their path to possess it.

As Nazi-occupied France collapsed under the Allied onslaught in 1944, Gela Pientka defiantly kept a bloody truth that could topple governments and destabilize world currencies. To protect her family, she took the frightening secret to her grave. Gala's journal, however, exposes a stunning discovery - a corrupt "money train," supported by murder and slavery, fueled by the foul stench of greed. Powerful international forces seek to destroy the last evidence of their treason by silencing everyone who discovers the secret.

From mid-August to mid-September 1863, Union major general William S. Rosecrans's Army of the Cumberland maneuvered from Tennessee to north Georgia in a bid to rout Confederate general Braxton Bragg's Army of Tennessee and blaze the way for further Union advances. Meanwhile, Confederate reinforcements bolstered the numbers of the Army of Tennessee, and by the time the two armies met at the Battle of Chickamauga, in northern Georgia, the Confederates had gained numerical superiority.

Letters discovered in a tin box hidden in the foundation of a small cottage in Normandy reveal a terrible secret, a desperate whisper between the lines. Antoine's world was collapsing. His beautiful Marianne, his precious daughter Ariéle, missing. The lives of hundreds - perhaps thousands - of allied soldiers preparing to storm Juno Beach on D-Day literally are in his hands.

At the height of the Cold War a clandestine government operation buried the secret of a deadly new nerve gas agent deep in the bowels of Mt. St. Helens for safekeeping. Twenty-three years later, that secret is exposed. Two separate teams are racing to recover the secret - the winner will change the balance of power in the War on Terror forever.

On the afternoon of December 30, 1903, during a sold-out matinee performance, a fire broke out in Chicago's Iroquois Theatre. In the short span of twenty minutes, more than six hundred people were asphyxiated, burned, or trampled to death in a panicked mob's failed attempt to escape. In Chicago Death Trap: The Iroquois Theatre Fire of 1903, Nat Brandt provides a detailed chronicle of this horrific event to assess not only the titanic tragedy of the fire itself but also the municipal corruption and greed that kindled the flames beforehand and the political cover-ups hidden in the smoke and ash afterwards.

Baker's Keyboard Lounge, Detroit's hotspot for jazz - it's there that Sam runs into his childhood friend, Johnny Delbeck, and Johnny's got a problem. A little over three months ago, Johnny and his wife, Grace, took in her niece. Myrna Lou Stevic had been nothing but trouble for her mother, Grace's sister, and her stepfather. One Monday in April, the seventeen year old was sitting on the porch of the Delbeck's Dearborn home one minute, and in the next, she was gone.

When did the human species turn against the planet that we depend on for survival? Human industry and consumption of resources have altered the climate, polluted the water and soil, destroyed ecosystems, and rendered many species extinct, vastly increasing the likelihood of an ecological catastrophe. How did humankind come to rule nature to such an extent? To regard the planet's resources and creatures as ours for the taking? To find ourselves on a seemingly relentless path toward ecocide?