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Mackenzie “Kiki” Forbes finds herself in a pickle. Either become her snarky sister’s nanny or move halfway across the country to work as assistant to the stylist of a country music star. Neither job sounds ideal, although bedazzling cowboy boots may be a hell of a lot more interesting than ironing her brother-in-law’s underwear. But life on the road as the errand coffee girl for a sold-out tour leaves much to be desired. That is until Kiki meets her sinfully sexy new boss’ boss.

The ideas expressed in Emotional Intelligence ten years ago have taken on a life of their own. They spurred a movement, with enthusiastic adherents in the business world, in medicine and healthcare, at home, in the field of education and the world at large. Several million people, including business managers, human resource departments, healthcare workers, teachers, parents and students, have applied the ideas and principles expressed in Emotional Intelligence to their fields with tangible and quantifiable results. Leading with Emotional Intelligence Conversations is an ongoing dialogue series that begins with luminaries in the field of business. In the world of business we have only scratched the surface of how principles of emotional intelligence can increase profitability and efficiency in the workplace.