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Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Tens of thousands of readers have studied and applied this practical guide to instruction in argumentation and communication since it was first published in 1961. In this fourth edition - the Fiftieth Anniversary Edition - authors Jon M. Ericson, James J. Murphy, and Raymond Bud Zeuschner have made significant revisions to improve the depth, flow, and clarity of this popular debater's handbook. With straightforward explanations and specific applications geared toward contemporary debate practice, this compact volume offers students and teachers clear-cut assistance.

With striking candor and unrivaled insights, Chu offers a firsthand account of the collision of Silicon Valley and Hollywood—what it’s been like to watch his old world shatter and reshape his new one. Ultimately, Viewfinder is about reckoning with your own story, becoming your most creative self, and finding a path all your own.

Recognized as the definitive reference, this handbook brings together leading experts from multiple psychological subdisciplines to examine one of today's most dynamic areas of research. Coverage encompasses the biological and neuroscientific underpinnings of emotions, as well as developmental, social and personality, cognitive, and clinical perspectives. The volume probes how people understand, experience, express, and perceive affective phenomena and explores connections to behavior and health across the lifespan.

Meister Eckhart (1260-1328) was a priest, a mystic, and nearly a heretic (he died before the Church court's verdict). In the 20th century, the Roman Catholic Church rehabilitated him and the late Pope John Paul II spoke of his work with fondness. However, what makes him of particular interest is the fact that he has influenced a wide range of spiritual teachers and mystics both inside and outside the Christian tradition. Erich Fromm, Eckhart Tolle, Richard Rohr, D. T. Suzuki, and Rudolf Steiner have all credited Eckhart as being an important influence on their thought.

This is a book about discovering the secret to all the things we most desire: contentment, meaning, peace of mind, and true freedom. This skillfully edited translation of selections from the writings of Meister Eckhart (c. 1260-1328) provides a road map to the spiritual life for contemporary seekers. Eckhart takes us on a journey of discovery, a journey in which we learn to let go, relinquish our need to know everything, and lose those things that we think are important for a life of worth. And in the end he shows us that the true secret is: to find yourself, you must lose yourself.

Finding ways to express yourself effectively in tense situations, from negotiations with a potential client to thorny discussions with a colleague, is the key to career success. In this workshop, communications expert Phil Jones shares how three key traits - curiosity, empathy, and courage - have the power to transform any encounter into a meaningful conversation and getting what you want. You'll explore excerpts from three surprising titles that forever changed how Phil approaches complex conversations....

Exactly How to Sell walks you through a tried-and-true process that draws on time-tested methods that are designed to attract and keep more customers. No matter what you are selling (yourself, your product, or your services), this simple listen is certain to provide you actionable strategies to deliver you more of the sales results you are seeking.

In Exactly What to Say: For Real Estate Agents, Phil M. Jones, Chris Smith, and Jimmy Mackin provide 30 Magic Words to help with the most common, critical, and difficult conversations real estate agents have today. If you are open-minded to a better way of selling, this book is for you. Imagine what it is going to feel like knowing exactly what to say when it matters the most.

The Maze Investigators have taken on a herculean task with a looming deadline, based on a story heard from a friend, who is a well-known medium. They must get to the answer to prevent a public relations disaster, knowing that no one can ever find out what they have done. Meanwhile, they commit to helping a young girl find the truth about her missing, presumed dead, mother. When the cases split wide open, the outcomes of both are far from assured.

Welcome to "P&C Agent Growth Authority with Jon & Erin" – your go-to podcast for insightful conversations, heartfelt stories, and a touch of humor. Hosted by Jon and Erin (last names withheld for compliance reasons), this show is dedicated to helping agents navigate their professional journeys. Each week, Jon and Erin bring their unique perspectives and chemistry to the table, discussing a wide range of topics from personal growth and relationships to industry insights and current events. They create a warm and engaging atmosphere that keeps listeners coming back for more.

How to Persuade and Get Paid is a sales training program that combines information and entertainment to teach you exactly what it takes to create success in today’s challenging marketplace.

Former bookseller, longtime publisher, and author Jon M. Sweeney shows—with history and anecdotes centering around books such as Thoreau's Journal, Tagore's Gitanjali, Martin Buber's Hasidic Tales, and Tolstoy's Twenty-three Tales—what it means to be carried by a book. He explores the discovery that once accompanied finding books, and books finding us. He ponders the smell of an old volume, its heft, and why bibliophiles carry them around even without reading them. He demonstrates how and why there is magic and enchantment that takes place between people and books.

Maze Investigations has been operating for six months and has been an exciting international success. Maggie is still doing her weekly radio slot. Zelah has discovered a new talent and Nick is still slogging away at what he does best: finding the truth in hidden places. Maggie announces some unexpected news but it isn't well received, particularly by Zelah. There is an argument and a standoff. Nick has been planning news of his own and asks Maggie for help. He has decided to open up about his past and resolve his own family mystery.

After receiving an unexpected inheritance of jewelry, including a rare 'spoon ring', Zelah agrees to go to Cornwall to find out more about its history. She knows she may have to face discovering her own closely-guarded family history. Reluctant to dig up her past at first, she gathers the courage to find out where she comes from and who she really is. So, in the middle of a glorious summer, the Maze Investigations team takes a month off and heads to Cornwall.

Maggie Gilbert and her children, Jack and Alice, live a pretty normal life. That is, until Maggie starts looking into her family tree. In doing so, she uncovers a dark mystery that endangers her children. She has to solve the mystery in the past, if she is to save her family in the present. Together with a fellow genealogist, Zelah, Maggie unearths more and more details about the drowning of a small girl and the unsolved disappearance of Maggie's ancestor.

Once again, HellBound Books Publishing brings you an outstanding collection of horror, dark, slippery things, and supernatural terror - all from the very best up and coming minds in the genre.

The Maze Genealogy Investigators are on the trail of a cold case, following another message from the medium Claire Lewis. A disturbing discovery at a ruined country house and the unearthing of family papers provide the missing clues to the fate of police detective William McRoberts who disappeared without trace in the 1870s. Maggie and Nick travel to Liverpool and North Wales to see if they can crack open the case and finally be able to tell the McRoberts family what happened to their ancestor.

Huguenot Garden is a children's story of the daily and adventurous episodes in the lives of Rene and Albret Martineau, young twin sisters in a 17th-century French-Protestant family. This entertaining but moving story follows the twins and the rest of the Martineau family as they work, worship, commune, and suffer persecution together.

Sometimes the workplace can be a real horror show. Yet most people head off to work every day, dreading what the day will bring. Will the office cougher show up today, spewing germs and farting their way around the cubicles? How about that hazmat situation in the office kitchen? Something is starting to go bad, and it may be more than just what’s in the fridge. Unfortunately, you need that paycheck, so you’ve got no choice. You could take a sick day. But you’ve already taken too many, and the boss is watching.