We know the number of older Americans at risk of poor health outcomes is on the rise along with the need for quality home care.

HMA’s Barry Jacobs and Help at Home’s CHRO Michelle Bonfilio discuss how a strong caregiving workforce culture can be part of the solution to the home care crisis.

As we continue to celebrate National Family Caregiver Month, we’re sharing our most recent episode of the Meaningful Moments Podcast featuring Leader of Caregiver Experience and Advocacy Heather Robertson.

In this episode, Heather explains more about how our focus on the caregiver experience sets us apart, how we’re elevating the caregiver role allowing them to “do more for more” now and our plans for the future.

At Help at Home we cultivate a culture of caring and of safety.

Our best-in-class quality programs include auditing and monitoring, enhanced lines of communications, consistency in the standards we set and increased awareness of those standards through our robust training programs.

Learn more from our Vice President of Clinical Quality Angie Wolff in her latest podcast.

Onboarding is more than just a checklist. It’s the company’s chance to make a great first impression.

In our next Meaningful Moments podcast episode, our SVP of Recruiting and Caregiver Experience Sarah Anderson speaks to the importance of the onboarding experience.

Sarah shares, “We know onboarding is the first impression a caregiver has with us, so it is a very critical time that we have to engage them, ensuring they get a great start out of the gate.”

Listen to the full episode here.

Read Sarah’s latest blog here: https://www.helpathome.com/resources/focusing-on-the-applicant-experience-is-secret-to-success/

An increasingly digital world can be daunting, especially for people needing care in the home – but technology can be a bridge to better care for everyone.

“Our business is based on personal relationships, which is a critical component of clients’ health and well-being. We view a successful technology strategy as one that streamlines the administrative process so our teams can focus on how best to take care of their clients, which leads to happier and healthier clients,” said Help at Home’s CISO Chris Lockery.

Listen to Chris’ insights on Help at Home’s tech-forward strategy to continue advancing the home care industry.

Expectations for hiring and onboarding have permanently changed. Sarah Anderson, senior vice president for caregiving recruitment, says that the application process is a company’s first chance to make an impression on the workers that will build its future.

In this podcast, Sarah explains how Help at Home has significantly improved its hiring process - ensuring that we can provide clients with the compassionate and capable caregivers they need.