Digital Body Language
How to Build Trust and Connection, No Matter the Distance
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Digital Body Language
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Lu par :
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Erica Dhawan
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Erica Dhawan
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Digital Body Language
How to Build Trust and Connection, No Matter the Distance
The book we all read right now: the definitive guide to communicating and connecting wherever you are.
Email replies that show up a week later. Video chats full of ‘oops sorry no you go’ and ‘can you hear me?!’ Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.
"We need Erica Dhawan’s book more than ever." ―Sheryl Sandberg, COO of Facebook and founder of Lean In
“An indispensable guide to a business world turned upside down by video calls, group texts, and remote work." ―Daniel H. Pink, bestselling author of Drive
"This book is a breakthrough that will be read for years to come" ―Seth Godin, author of The Practice
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
©2021 Erica Dhawan (P)2021 HarperCollins Publishers Limited
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Commentaires
"A profound look at how to foster inclusion and better leadership in our digital world. Digital Body Language makes a strong case for the importance of equality in all forums." (Billie Jean King, founder, Billie Jean King Leadership Initiative)
"Non-verbal cues are vital to understanding each other. Now that so much communication happens online - and with the massive shift to distance learning and remote workplaces - we need Erica Dhawan’s book more than ever. In Digital Body Language, Erica shares tips and strategies for communicating effectively on chats, emails, and video calls, so everyone can successfully share and connect in the digital age." (Sheryl Sandberg, COO of Facebook and founder of Lean In and Option B)
"Digital Body Language is an indispensable guide to a business world turned upside down by video calls, group texts, and remote work. With Dhawan’s expert guidance, you’ll learn how to read and send the subtle cues that signal trust, competence, and authenticity. You’ll discover practical tips for using everything from exclamation points to emojis. Most of all, you’ll understand that that effective communication and collaboration begin with valuing others." (Daniel H. Pink, author of When, Drive, and To Sell Is Human)