In this episode, we talk to Dr. Jim Sellner about navigating (or as he says, surfing) personal crisis, as well as the phases of crisis (and what comes after).

We also get into empathetic communication, healthy confrontation, and some incredibly useful phrases to initiate it.

Coming from a behavioral psychologist and scientist who has navigated two kidney transplants, the wisdom he shares from what he's learned will help us all "use our heartbeats" wisely – if you want to know what that means, you've gotta listen in!

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Dr. Jim’s core purpose is to bring out the genius in you. With over 40 years of experience working with and training countless business leaders and entrepreneurs, his no-nonsense approach and ability to keep things simple inspire changes in behaviors that yield significantly better results.

As EVP, People Analytics & Talent Activation at Vivo Team, Dr. Jim’s team holds multiple gold awards from the internationally renowned Brandon Hall Group.

A respected leader, author, and speaker known for his innovation in people analytics in L&D, he has published many articles and eBooks including “Leadership for Einsteins: How Smart Leaders Bring Out the Genius in People” and “Account-Ability: The Science of Human Performance.”

Having first trained and worked as a city planner, Jim later joined the faculty at the University of British Columbia where he went on to obtain an MA and Ph.D. in psychology. His unique psychological/behavioral perspective provides Vivo Team with a solid, practical philosophy.

You can connect with Jim on LinkedIn (/drjimsellnerphddipc).