In this episode of Fix Supply Chain, Fix the World, host Allen Stark discusses the benefits of AI-powered complaint management platforms. Learn how this innovative technology transforms customer feedback into actionable insights, streamlining issue resolution and boosting customer satisfaction.

Discover how Resolve.Supply categorizes, prioritizes, and predicts solutions for complaints in real time, helping teams work more efficiently and ensuring every customer feels heard. Allen also explores the measurable benefits for businesses, including faster resolution times, improved productivity, and deeper insights into customer needs.

If you're looking for smarter ways to handle feedback and strengthen your customer relationships, this episode is for you!

In this episode of Fix Supply Chain, Fix the World, host Alan Stark delves into the transformative role of Blockchain and AI in addressing the long-standing challenges in construction supply chains. He discusses how these technologies are revolutionizing processes by enhancing transparency, security, and efficiency in the procurement and delivery of materials. Blockchain enables real-time tracking, fraud prevention, and the use of smart contracts, while AI helps optimize inventory management and production schedules through predictive analytics. Alan also highlights the growing importance of ethical sourcing and sustainability, with companies using these technologies to track the origin and environmental impact of materials.

The episode includes real-world success stories, such as Vinci's use of Blockchain to streamline its supply chain and the application of AI by U.S. firms Turner and Bechtel to improve inventory management. Alan addresses challenges like the cost of adoption, resistance to change, and the learning curve, but emphasizes that the potential for improvement in the industry is vast.

In this episode of Fix Supply Chain, Fix The World, host Allen Stark dives into the critical role of international trade in Mongolia, focusing on the ongoing project to digitize Certificates of Origin (COOs). The traditional paper-based process for COOs has posed challenges, including delays and inefficiencies, particularly in regions with limited digital infrastructure. To address this, Mongolia's Ministry of Foreign Affairs, in partnership with the Asian Development Bank (ADB), has initiated the development of an online portal for COO verification. Morpheus.Network's blockchain-powered solution was selected for its security, efficiency, and seamless integration, transforming the COO process and supporting Mongolia's broader goal of becoming a "Digital Nation." The episode highlights how digitalization can modernize trade procedures, promoting economic growth and streamlining cross-border trade.