In this episode of Healthcare Champions, host Sam Meers reconnects with industry innovators Jimmy Keown and Jason Spacek from BarkleyOKRP’s Health Innovations team to delve into the critical implementation stage of Spira Care. Following the initial planning and design phases, Jimmy and Jason now share how they brought their vision to life, navigating complex pivots and orchestrating a “well-choreographed dance” of multidisciplinary collaboration to make Spira Care a reality.

Discover how they managed cross-functional teams, balanced stakeholder buy-in with iterative co-design sprints, and pioneered a model that redefined the patient experience by putting humanity at the forefront. From building trust across Blue Cross Blue Shield of Kansas City’s leadership to creating “service blueprints” that mapped the entire patient journey, they reveal the behind-the-scenes structure that brought Spira Care to life.

Tune in to explore the unique implementation strategies, unexpected pivots, and innovative approaches that shaped Spira Care, setting a new standard for patient-centered, technologically supported healthcare delivery. This episode is packed with insights for anyone passionate about transforming healthcare through collaboration, adaptability, and a human-first approach.