Glenys Reid is the CEO of the Chatty Cafe Foundation in Australia, an initiative focused on addressing loneliness and social isolation through facilitating conversations in coffee shops and cafes.

Glenys has a background marked by resilience, shaped by her family's experience, particularly her father's time as a prisoner of war. Her family's attitude towards life and survival has significantly influenced her approach to adversity. Glenys attributes her wisdom and values to the diverse experiences and cultures she encountered through her privileged upbringing, which included education, travel, and scholarships.

Before founding Chatty Cafe, Glenys worked in the corporate sector, facing mental health issues and employment challenges, particularly in 2017.

She places strong emphasis on the importance of physical fitness and its impact on mental health, advocating for the integration of physical activity and social connections in daily life.

She was inspired to start Chatty Cafe in 2019 after her own experiences of loneliness and social isolation led her to notice people sitting alone in cafes.

Despite various challenges, including national bushfires and the COVID-19 pandemic, she successfully launched Chatty Cafe and grew it to over 230 venues with more than 70 volunteers across Australia.

Glenys values kindness and social connection. She defines kindness as a competency and believes in the power of one person to make a difference, stressing the importance of listening to others' stories and building meaningful relationships.

Social Media

https://chattycafeaustralia.org.au/

https://www.facebook.com/chattycafeaustralia

https://www.instagram.com/ChattyCafeAUS/

https://www.linkedin.com/in/glenys-reid-8385521a/

*****

We hope that you enjoyed this episode of Kintsugi Heroes.

Please take care: if you have been triggered by listening to this episode we recommend you get in contact with someone who can help keep you safe and give you the support you need. This may be Lifeline, AA, a friend, a counsellor, or some other support group.

If you’d like to share your story on Kintsugi Heroes, please get in touch by contacting us via the website here - https://www.kintsugiheroes.com.au/contact

We hope you continue enjoying the heroes stories!

Warmly,

The Kintsugi Heroes team

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Theme Song: "Broken" by Colin Lillie

This Limited Kintsugi Heroes podcast series was made possible with grant funding from the NSW Department of Communities & Justice Connecting Seniors Grant Program. To find out more about the program, head to

Margaret-Anne grew up in post-war Australia, experiencing a tough childhood marked by community support and church, yet overshadowed by her father's unresolved trauma.

Inspired by her mother’s kindness, Margaret-Anne learned the importance of empathy and helping those in need, which became central to her values. In 1994, during a severe drought, she launched a grassroots drought appeal, mobilising her community to collect and deliver essential goods to affected areas. This began her lifelong commitment to fundraising and community service, starting with local efforts and expanding to larger initiatives like cancer research.

Despite personal hardships, including raising three children and losing her son Aaron to cancer, she remained dedicated to her community work.

Margaret-Anne lost 20 kilograms, completed a half marathon, and raised significant funds for cancer research in her son’s memory, impacting many lives. She organized vital relief efforts for victims of the Cobargo bushfires, using social media despite limited technical skills, proving her adaptability and resilience. Margaret-Anne participated in skydives and shaved her head multiple times, raising substantial funds and awareness for various causes with creative initiatives.

Her unparalleled community service earned her an Order of Australia Medal (OAM), acknowledging her extensive contributions and inspiring many. She champions simple acts of kindness, advocating patience, empathy, and colourfulness in life, emphasizing humanity's shared desires for well-being.

*****

We hope that you enjoyed this episode of Kintsugi Heroes.

Please take care: if you have been triggered by listening to this episode we recommend you get in contact with someone who can help keep you safe and give you the support you need. This may be Lifeline, AA, a friend, a counsellor, or some other support group.

If you’d like to share your story on Kintsugi Heroes, please get in touch by contacting us via the website here - https://www.kintsugiheroes.com.au/contact

We hope you continue enjoying the heroes stories!

Warmly,

The Kintsugi Heroes team

YouTube || Facebook || Instagram || LinkedIn || Website

Theme Song: "Broken" by Colin Lillie

This Limited Kintsugi Heroes podcast series was made possible with grant funding from the NSW Department of Communities & Justice Connecting Seniors Grant Program. To find out more about the program, head to https://www.nsw.gov.au/grants-and-funding/connecting-seniors-grant-program-2025.

Bradley Dowling is a passionate community advocate and basketball coach who thrives on making a positive impact in the lives of young individuals and raising awareness for neurofibromatosis (NF), a genetic condition he was diagnosed with at age five. Growing up in a supportive family, Dowling saw his parents actively involved in NF advocacy which instilled in him a strong sense of purpose and resilience.

His coaching journey began accidentally with the Hornsby Basketball Association, where he focused on building confidence, teamwork, and a positive attitude among young players. Despite facing stares and whispers from others due to his condition, Dowling has focused on living a full and active life, emphasizing physical fitness, trust in a higher power, and maintaining a positive outlook. Beyond coaching, Bradley works part-time for the Cerebral Palsy Alliance and remains strongly affiliated with the Children's Tumour Foundation of Australia and Chaplaincy Australia.

Bradley's life has not been devoid of challenges, but his approach to overcoming them serves as an inspiration to many. Significant symptoms of NF appeared in his late teens to early adulthood, bringing with them societal challenges such as misunderstanding and judgment. Nonetheless, he utilized these experiences to foster understanding and empathy through media engagement and educational resources.

He provides QR-coded cards to educate others about NF and shares his story publicly to raise awareness. His faith and supportive circle, including family and his church community, have been instrumental in maintaining his resilience. Bradley constantly emphasizes the importance of self-care, taking breaks, and seeking help for mental health, beliefs he puts into practice as he aspires for a future filled with joy and continued community service.

*****

We hope that you enjoyed this episode of Kintsugi Heroes.

Please take care: if you have been triggered by listening to this episode we recommend you get in contact with someone who can help keep you safe and give you the support you need. This may be Lifeline, AA, a friend, a counsellor, or some other support group.

If you’d like to share your story on Kintsugi Heroes, please get in touch by contacting us via the website here - https://www.kintsugiheroes.com.au/contact

We hope you continue enjoying the heroes stories!

Warmly,

The Kintsugi Heroes team

YouTube || Facebook || Instagram || LinkedIn || Website

Theme Song: "Broken" by Colin Lillie

This Limited Kintsugi Heroes podcast series was made possible with grant funding from the NSW Department of Communities & Justice Connecting Seniors Grant Program. To find out more about the program, head to https://www.nsw.gov.au/grants-and-funding/connecting-seniors-grant-program-2025.