McKinsey on Government

De : McKinsey Public & Social Sector
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  • Résumé

  • McKinsey on Government features conversations with experts on issues that matter most in government. McKinsey & Company is a management-consulting firm that helps businesses, governments, and not-for-profit organizations realize their most important goals. Topics covered in this series include strategy, technology, leadership, operations, organization, and improving lives and livelihoods for all citizens. Moderated by Francis Rose of Government Matters.​
    2024 McKinsey Public & Social Sector
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Economie Management Sciences politiques
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    Épisodes
    • Advancing diversity, equity, and inclusion

      Advancing diversity, equity, and inclusion
      May 3 2022

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      Listen to the podcast (duration: 21:05) > The COVID-19 crisis has created barriers to workplace diversity, equity, and inclusion [DEI]. Women in particular are facing great challenges as they struggle to unplug in work-from-home environments. Because of this, burnout is a growing problem.

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      21 min
    • Government transformation in times of great change

      Government transformation in times of great change
      Feb 28 2022

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      Listen to the podcast (duration: 26:05) > There has been a flurry of activity in recent months about setting policy agendas and planning for implementation. But change is hard--less than a third of government transformations are successful. How do agency leaders flip the odds to set their agency up for success? Why is organizational health so important? In this episode of McKinsey on Government, McKinsey partners Brooke Weddle and Scott Blackburn discuss how federal government leaders can drive effective transformation.

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      26 min
    • Prioritizing customer experience in government

      Prioritizing customer experience in government
      Jan 13 2022

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      Listen to the podcast (duration: 22:32) > Customer experience (CX) is getting more important everywhere—including in government. Citizens are accustomed to the experiences offered by companies from Amazon to Zillow and now want the same from governments. In this episode of McKinsey on Government, McKinsey partner Tony D'Emidio and Associate Partner Marcy Jacobs discuss how implementing agile, seamless transparency from private-sector CX can inspire trust and confidence in the public sector.

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      23 min

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